Shipping and return policies for Walrus

Shipping Info

The prices of the products indicated include all normal taxes.

Walrus is not responsible for any custom taxes or duties. Those are supported by the buyer.

The products and prices published in the online store are considered as offers. However, these offers are always subject to the resolutive condition of an impossibility of delivery or an erroneous price indication.

Product images in advertising, the online store, etc. are for illustrative purposes and are not binding.

The product information in the online store is presented in the most user-friendly way possible, but is not binding.

Digital products sold on this website are intended for a personal use only. Sharing them with anyone without a proper authorization from Walrus is not allowed.

Download links used to recover digital products can have a expiration time and/or a limited number of use. Those information will be displayed once bought.

The products if available in stock will be sent within a maximum of 10 working days to the delivery address indicated by the customer at the time of the order.

The delivery date and stock state are indicative and not guaranteed by Walrus.

Walrus cannot be held responsible for delays and damages due to third parties.

The customer must check the contents of the order upon arrival if it appears to have been opened or if there are obvious signs of damage. In this case, the customer must inform the customer service within five (5) working days following the delivery of the products. After this deadline, no claims will be considered.

A return of the products is only possible after confirmation with the after-sales service.

Walrus cannot be held responsible for damages of any kind that may result from improper use of the products.